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A children's guide to Coronavirus - please click on the below link for access to the booklet


A CHILDREN'S GUIDE TO CORONAVIRUS



CORONAVIRUS


In line with NHS guidelines Biddlestone Health Group is now operating a telephone triage appointment system.


When you ring a receptionist will take your details and ask you breif reason about why you need to speak to a doctor, they will then arrange for the doctor to phone you back to discuss your symptoms and the best course of action.


Please note the doctor will try twice to make contact.



If you need to order your prescription you do this on our 24hour automated telephone line.  Please call 0191 2650785

When We Are Closed

clock12 What to do when your GP practice is closed:

-       If it’s a life-threatening emergency call 999

-       If you need medical help but it’s not an emergency call 111

 

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

 

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

 

Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year

 

When to call 111

You should call 111 when:

·         You think you need to go to A&E or to another NHS urgent care service

·         Your GP surgery is closed and you need healthcare advice

·         You don’t know who to call for medical help.

 

When to call 999

Call 999 for life threatening emergencies such as:

·         Major accident or trauma

·         Severe breathlessness

·         Severe bleeding

·         Loss of consciousness

·         Severe chest pain



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website