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A children's guide to Coronavirus - please click on the below link for access to the booklet


A CHILDREN'S GUIDE TO CORONAVIRUS



CORONAVIRUS


In line with NHS guidelines Biddlestone Health Group is now operating a telephone triage appointment system.


When you ring a receptionist will take your details and ask you breif reason about why you need to speak to a doctor, they will then arrange for the doctor to phone you back to discuss your symptoms and the best course of action.


Please note the doctor will try twice to make contact.



If you need to order your prescription you do this on our 24hour automated telephone line.  Please call 0191 2650785

Home Visits

contact usPlease ring before 11.00am. It is helpful if you can give the receptionist some idea of your problem, so the doctor can assess the urgency of the call (this is kept confidential). The doctor may speak to the patient on the phone before visiting.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website